5G & Telco Cloud • Telecom Business & Operations Support Systems (BSS/OSS)

Amdocs CES21 & Netcracker Cloud BSS/OSS

"Real-time 5G charging, automated service provisioning, network orchestration, and customer care"

Orchestrates the entire telecom subscriber journey: catalog management, eSIM activation, 5G dynamic QoS rating, real-time mediation, billing, and trouble ticketing.

Engage Amdocs Specialists ← Back to All Enterprise Apps

99.99%

Global Enterprise Adoption

15 Min

P1 Hypercare SLA

95%+

Automated Test Coverage

Zero

Production Outages Target

1. Custom Software Engineering & Integrations

Modernizing, extending, and integrating Amdocs CES21 & Netcracker Cloud BSS/OSS with cloud-native microservices.

TM Forum Open API (TMF620, TMF622, TMF641, TMF679) integration microservices
5G Network Slice Orchestration & Dynamic Policy Control (PCF/CHF) connectors
Self-service subscriber mobile application & Web portal development (React Native/Flutter/React)
Cloud-native containerized BSS/OSS deployment on AWS / OpenShift

2. 24/7 Managed Support, Observability & Hypercare

Continuous health monitoring, proactive tuning, and SLA-guaranteed incident resolution.

24/7/365 Network Operations Center (NOC) and BSS hypercare
Real-time mediation queue health monitoring (billions of CDRs daily)
Billing cycle run hypercare and zero-error rating audits
Disaster Recovery multi-datacenter failover verification

3. Full-Stack Quality Assurance & Security Matrix

Comprehensive functional, automated, load, and security test gates for Amdocs CES21 & Netcracker Cloud BSS/OSS.

Manual & Workflow Validation:

Complex bundle plan tariffs, roaming billing cross-verification, SIM swap fraud validation, and port-in/port-out telecom regulatory testing.

Test Automation Engineering:

Cucumber BDD + Playwright test automation for omnichannel customer journeys; Karate API automation for TM Forum Open APIs.

Performance, Load & Stress:

Simulating 100,000 TPS real-time charging requests and CDR mediation bursts using JMeter and Gatling.

Security, DevSecOps & Compliance:

Telecom privacy regulations (CPNI, GDPR), SIM-hijacking vulnerability audits, network boundary pentesting.

Proven Enterprise Impact

Case Study: National 5G Mobile Operator (45M Subscribers)

The Challenge:

Launching dynamic 5G enterprise slicing packages hindered by 4-week manual BSS regression cycles.

Our Solution:

Built automated TM Forum API test suite and CI/CD test automation framework covering 1,800+ plan permutations.

Demonstrated Result: New service launch velocity accelerated from 30 days to 48 hours with zero billing leakage.

Verified Technology Stack & Tooling

JavaGoKafkaTM Forum APIsKubernetesPlaywrightKarateGatlingCassandraPostgreSQL

Amdocs CES21 & Netcracker Cloud BSS/OSS

1. Custom Software Engineering & Integrations

2. 24/7 Managed Support, Observability & Hypercare

3. Full-Stack Quality Assurance & Security Matrix

Case Study: National 5G Mobile Operator (45M Subscribers)

Ready to Supercharge Your Amdocs Ecosystem?