Smart Grid & CleanTech • Customer Care & Billing (CC&B) / Meter Data Management (MDM)

Oracle Utilities (CC&B / C2M) & SAP IS-U

"Smart grid meter-to-cash, complex dynamic tariffs, outage communication, and field workforce dispatch"

Processes billions of smart meter interval data points, calculates complex net-metering and solar feed-in tariffs, manages customer service, and dispatches field crews.

Engage Oracle Specialists ← Back to All Enterprise Apps

99.99%

Global Enterprise Adoption

15 Min

P1 Hypercare SLA

95%+

Automated Test Coverage

Zero

Production Outages Target

1. Custom Software Engineering & Integrations

Modernizing, extending, and integrating Oracle Utilities (CC&B / C2M) & SAP IS-U with cloud-native microservices.

Smart Meter Advanced Metering Infrastructure (AMI) head-end system adapters
Customer self-service energy consumption portal and mobile outage maps
Integration with GIS (Esri ArcGIS) and Outage Management Systems (OMS)
Distributed Energy Resource Management (DERMS) and EV charging billing connectors

2. 24/7 Managed Support, Observability & Hypercare

Continuous health monitoring, proactive tuning, and SLA-guaranteed incident resolution.

24/7 Grid Storm & Extreme Weather Outage Hypercare
High-volume meter read billing batch execution monitoring
Regulatory compliance tariff updates and rate case filings
Database clustering and high-speed interval data archiving

3. Full-Stack Quality Assurance & Security Matrix

Comprehensive functional, automated, load, and security test gates for Oracle Utilities (CC&B / C2M) & SAP IS-U.

Manual & Workflow Validation:

Complex Tiered Time-of-Use (TOU) rate calculation audits, solar net-metering validation, and disconnection/reconnection safety rule tests.

Test Automation Engineering:

Playwright & Python automated regression suite for billing engines and customer portal self-service workflows.

Performance, Load & Stress:

Simulating millions of smart meter 15-minute interval reads ingested within tight batch windows using k6.

Security, DevSecOps & Compliance:

NERC CIP (North American Electric Reliability Corporation) compliance validation, SCADA network isolation audits, and customer data privacy.

Proven Enterprise Impact

Case Study: Metropolitan Power & Gas Utility (3.2M Customers)

The Challenge:

Smart meter rollout generated 20x data volume, overwhelming legacy billing engines and causing bill delays.

Our Solution:

Architected parallel AMI data ingestion layer and automated regression validation framework for 120+ tariff schedules.

Demonstrated Result: Billing accuracy achieved 99.98% and billing cycle run time reduced by 62%.

Verified Technology Stack & Tooling

JavaOracle CC&BPythonEsri GISKafkaPlaywrightk6Oracle DBAzure

Oracle Utilities (CC&B / C2M) & SAP IS-U

1. Custom Software Engineering & Integrations

2. 24/7 Managed Support, Observability & Hypercare

3. Full-Stack Quality Assurance & Security Matrix

Case Study: Metropolitan Power & Gas Utility (3.2M Customers)

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